No customer accounts or forms
You cannot create an account, log in, or sign up for a newsletter on this website. There is no shopping cart and no checkout screen. We do not gather names, home addresses, payment card details, or telephone numbers through on-screen forms. You browse the catalogue entries across our hair concerns freely without typing personal records into our database.
Standard web hosting logs
Like most standard websites, our hosting provider records basic technical log data when a browser requests a page. This includes your internet protocol address, browser type, operating system, and the timestamps of requested pages. These routine records help keep the server running smoothly and are not linked to your identity by our brand team.
Outgoing retailer partner links
When you decide to buy a shampoo, conditioner, or styling aid, you follow a link to a retail partner. That link includes a tracking tag so the merchant knows the visit started in this catalogue. Once you land on the seller platform, their privacy policy and operational terms govern your purchase, order records, delivery, and payment data instead of ours.
Direct email correspondence
If you send a message to our support desk using the email address in the footer, we receive your return address and message text. We retain that note only long enough to answer your formula question or catalogue inquiry. We do not place your address on marketing lists, share your notes with outside vendors, or keep messages after resolving the query.
For questions about orders, deliveries, or payment records, please review the policies of the retail store where you bought your bottles.